01
Work the operation, not the slides
Each module uses vessel-based scenarios, logs and checklists drawn from cruise hospitality operations.
Professional Certificate
Cruise Hospitality
Cruise Ship Hospitality Operational Compliance Certificate
Operational readiness, maritime safety, guest service and compliance training for hospitality professionals preparing to work at sea.
● 3–4 days or 6 weeks● 6 Modules● 70% pass mark● Digital certificate
Curriculum browser
Six modules, one compliant vessel
Method
Trained for operations, assessed for readiness
02
Gated mastery
Modules unlock sequentially at 70%, building safety and service understanding in the right order.
03
Built for the ship
Every SOP, checklist and briefing template can move directly into an operational compliance file.
Cohort planner
Build the enrolment you actually need
Programme track
Participants
Team rate (10% off) starts at 3 seats
Optional add-ons
Good to know
Questions we get weekly
Who is this built for?
Aspiring and current cruise hospitality crew across food and beverage, housekeeping, guest services and supervisory roles.
How is it delivered?
Choose six weeks of structured study or the same six-module focus in an intensive 3–4 day crash programme.
What do I get at the end?
An IIHM Institute digital certificate with a verification code, plus operational templates built during the programme.
Can we enrol a whole team?
Yes. From 3 seats you get the team rate automatically, one consolidated proforma invoice and a named focal point.